Services

Simplex IT offer a wide range of IT services and solutions. Specialising in IT support and consultancy for small and medium businesses.
Below are some of the wide range of services we provide;
 

IT Support Contracts

Flexibility is the key in all aspects of business and your IT has to be the same. We understand that your IT system is important to you.
No business is the same and neither are their support requirements. Simplex IT will work with you to tailor an agreement that best suits your needs.

Our IT support contracts can include:

  • 9 to 5 through to 24/7/365
  • Remote problem resolution with on-site option
  • An auditable and logged response with built-in escalation
  • Integration and co-ordination with existing Hardware Maintenance cover
  • Points based system – You only pay for what you use

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IT Support Contract - Simplex IT

 

IT Consultancy - Simplex IT
IT Consultancy
Introducing IT consultancy with a difference. Too often, IT consultancies try to sell you what’s good for them, not what’s good for your business. We offer a range of IT services that are geared solely to improving your business. In today’s competitive environment, effective IT systems and quality data are key drivers for business. Our aim is to help give you the confidence that your IT systems are working for the good of your business, both now and in the future.

We listen to your business needs, we like to get to know you. We offer our experience and advise to get the best solution for your business. We work hard and apply our years of experience to help your IT Systems work more efficiently!

No matter what your business needs from an IT consultancy, we can provide it.

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Emergency IT Support

Disasters happen to IT systems . If they happen to you and you need assistance, then contact us and we will help you through this difficult time. We can often have Consultants working on the problem within hours and not days.
Simplex IT offer a range of Emergency IT support services tailored specifically to support your computer, server or network emergency.

Emergency IT Support - Simplex IT

From IT Support to Maintenance Simplex IT can save you Time and Money by supporting your IT systems. Our team of qualified and helpful engineers are ready and waiting to help support your IT needs. Call us now on 01275 377 900 or email sales@simplexit.co.uk to see how we can help you.

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Pay As You Go IT Support - Simplex IT
Pay As You Go Support
Not ready for a managed IT support contract? Why not try our Pay as you go service. Simply call and provide your details, and our next available support technician will assist with your problem.
This service is aimed at businesses who are unsure of their exact IT support needs the flexibility of having support available ‘on demand’ is often the best way of ensuring their IT has a safety net to rely on should

something go wrong without having to commit to a regular spend. It is a more reactive approach to IT problems rather than the proactive solution of the IT Support contract.

We offer a very flexible “Pay as you go” support service. Simplex IT can work with you to tailor an agreement that best suits your needs.
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Holiday Cover
We offer a very basic holiday support agreement where we can be in place to assist your business. We can offer cover whilst your IT person is on annual leave or if they are absent from work. We will also be available to assist with any difficult IT Support issue’s your business may face.
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Holiday Cover - Simplex IT