Case Studies

System Failure
We nearly lost our business when a hard drive failed and we discovered that the back-ups we’d been making hadn’t actually been working for over three months. Simplex were parachuted in to resolve the problem. After one session that finished at 5am, they managed to recover the data from the failed drive (very slowly) and then set us up with a much more robust system of backup and recovery. They manage the whole thing now and we have had zero downtime since they started this regime. Bearing in mind our downtime costs around £1000/hour, their monthly charges (we are on the “Gold” support contract now) is great value for money. Sometimes you need a disaster to understand just how important IT support is. I would recommend them to anyone.
 
Pete Febery
Director
Craddy Pitchers Davidson
 
 
Website Design
Simplex IT was our choice for designing and hosting the Static Caravan Club website after our initial consultation. The team understood our needs and provided us with a user friendly and efficient website that looks great!
Communication has been very reliable and the friendly team is always on hand to answer questions and make adjustments as the site develops.
Simplex IT offer a cost effective service and their web hosting has worked out to be very competitive, I have no reservations in recommending them to future clients.
 
Karl Metcalfe
Director
The Static Caravan Club
www.staticcaravanclub.co.uk
 
 
New Server Install
In December 2011 Simplex IT supplied and installed a new Small Business Server for us. The system was installed on time and the work carried out was beyond our expectations.
Recently we have been on holiday and we used remote tools to allow us to carry on with essential work whilst we are away. This has saved us time, made sure we hit deadlines, and kept our holiday stress free.
The solution provided was right for our business and I would have no problems in recommending Simplex IT.
 
Deb Murdock
RMA Environmental
 
 
Office Move
In March 2012 Entran re-located to new offices. We had been using Simplex IT previously and asked them to assist with the move. Simplex IT helped with the move ensuring we had all the IT equipment needed in the new office. Simplex IT setup the network in the new office and moved the server over for us. On the day of the move they stayed to ensure users had access to the system.
We have a support agreement in place with Simplex IT and we have no issue in recommending them to our customers and friends.
 
Rob Williams
Entran Limited
 
 
Server Migration
In April 2012 we were looking for an IT company to migrate us form Microsoft Small Business Server 2003 to Microsoft Small Business Server 2011. Having worked with Nathan from Simplex IT before we had no hesitation in meeting them to discuss the project. After a few meetings with Simplex IT we contracted them to migrate us to a new system.
The migration was fully planned and was delivered on schedule without any issues. Downtime was kept to a minimum and we were always pre-warned of any times that the system would be offline. We were extremely happy with the task carried out and we have an IT Support agreement with Simplex IT to ensure the safe running of our systems.
We have recommended Simplex IT to companies that we work with and will continue to do so.
 
Pat Benjamin
B2 Architects